Refund Policy

Last updated: May 2026

How to Request a Refund

Use our contact form with the subject "Refund Request" and include your order number or the email address used at checkout. Refunds are processed within 5–10 business days depending on your payment provider.

Special Cases

Technical issues that could not be resolved may qualify for a refund at our discretion.

Paddle as Merchant of Record

Payments for Sightdeck AI are processed by Paddle.com Market Ltd., who acts as the Merchant of Record. Refund requests may also be submitted directly through Paddle's buyer support portal if you prefer.

Contact

Questions about this policy: please use our contact form.