Sightdeck AI

User Guide

Jira import wizard

Linking tickets one at a time is fine for a stray issue — but when a whole sprint's worth of work already lives in Jira, you want it all at once. The import wizard pulls the open tickets assigned to you into a project in a single pass.

What you get

  • Bulk creation of Sightdeck tasks from the open Jira tickets assigned to you — no ticket-by-ticket pasting.
  • A preview of every open assigned ticket, pre-checked, so you only uncheck what you don't want.
  • Safe re-runs: tickets you already imported are refreshed, new ones created — never duplicated.
  • Every imported task keeps its Jira reference and shows a live status pill, so you see when something moves in Jira.

How you use it

  1. Add a Jira connection in Settings → Integrations (host, email and API token).
  2. Open a project and click Import from Jira in the quick-add bar — it appears only once an enabled connection exists.
  3. Pick the connection and the project. Sightdeck AI loads your open, unresolved, assigned tickets and pre-checks them all.
  4. Filter by ID or title, use Select all to toggle the visible set, and uncheck anything you want to leave behind. Tickets already in Sightdeck carry an Imported badge.
  5. Hit Import. The summary tells you how many tasks were created and how many were updated.

Behind the scenes the wizard matches on the Jira key: already-imported tickets are refreshed in place (skip + update), new ones are created and routed through the normal auto-refinement. Run it as often as you like — the backlog stays clean.

Import vs. single-ticket link

The wizard is for pulling many Jira tickets in at once. To attach a single external reference to one task instead, paste the ticket URL or drop a screenshot into the chat — see Jira integration. Bulk import brings in many tickets at once; a single ticket links one at a time.

Jira import wizard: connection and project selected, a pre-checked list of open assigned tickets with type and status pills, ready to import
The import wizard — pick a connection and project, review the pre-checked tickets, and import the batch.